It was unfortunate for Sandy Shorrt that she had black hair and was over six feet tall. People could never resist the temptation to comment. The other misfortune was having her classmate and neighbour, Jenny-May Butler, disappear without trace when she was ten years old. It wasn't that Sandy was friendly with Jenny-May - in fact she felt guilty because she'd disliked the girl and wished that she would disappear. This led to a life-long need to find missing things, which frequently went beyond compulsion and became obsession. It wasn't just the odd sock that gets lost in the washing machine, or a toothbrush. Sandy soon moved on to looking for missing people, giving those whose loved ones had gone missing a last glimmer of hope.