[[Category:New Reviews|Business and Finance]]
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{{newreview
|author=Vernon Hill
|title=Fans Not Customers: How to create growth companies in a no growth world
|rating=3.5
|genre=Business and Finance
|summary=Vernon Hill is the man behind Metro Bank in the UK, the founder of Commerce Bank in the US and the holder of the North American franchise of PetPlan. When Metro Bank opened in the UK in July 2010 I remember wondering if the world ''really'' needed another Bank and the truth was that it didn't need another Bank-just-like-every-other-Bank-you've-encountered, but it did need a fresh approach to the business and a sweeping away of all the old rules and prejudices. Hill had proved that it could be done with Commerce Bank and in the last two years he's made a similar impact with Metro.
|amazonuk=<amazonuk>178125110X</amazonuk>
}}
{{newreview
|author=David Croydon